Adult services are excellent in Slough
Slough Borough Council’s adult social care service has been given three stars for its performance, making an overall rating of excellence.
The Commissioner for Social Care Inspection (CSCI), awarded the service ‘good’ in delivering outcomes and ‘excellent’ (the highest grade any service can receive) in capacity for improvement, which includes leadership and commissioning and use of resources.
Some of the key points made in the report were –
* Almost all people using the Slough council’s services and their carers are helped to understand how to stay healthy
* There is a comprehensive range of activities to improve people’s quality of life and independence
* The council has demonstrated that people using services are not only encouraged to participate but when consulted their views are listened to and if appropriate acted upon
* Volunteering opportunities are not only an available option, but span a wide range of social care and welfare activities
* Slough has provided sound well-researched evidence to support its commitment to improving the quality of life of its service users. There are well-targeted initiatives and partnership working across all care groups
* Slough has demonstrated that it will not tolerate poor standards of care or abuse of older people
* Few older people or adults are admitted to residential or nursing home care
* A very high proportion of people receive a statement of their needs and a growing number are in receipt of Direct Payments
Mike Boyle, interim director of community and cultural care services at Slough Borough Council, said: “We are pleased and proud that adult social care staff has once again achieved the top rating of three stars from CSCI.
“I would like to express my thanks and congratulations to all adult social care staff, especially those on the front line who provide such a valuable and essential service to vulnerable adults and their families in the borough.”
Commissioner for Slough social care and social inclusion, Cllr Derek Cryer, added: “What a fantastic result for the social care services teams.
“They do a wonderful job and I am so pleased that many residents who use the service are happy. The report just shows how seriously the council and its people take social care.”
Slough Borough Council